Order Support
Questions about order status, delivery, shipping coordination, or order-related documents.
HOW CAN WE HELP?
Support for every step of your power equipment journey
Choose the type of help you need and include the related product model, order number, or issue details in your message so our team can assist you faster.
Warranty & Parts
Get guidance for warranty questions, replacement parts, product documents, and after-sales assistance.
Technical Help
Need help with setup, troubleshooting, maintenance, or product operation? Send us the model and issue details.
Warehouse & Service
Contact us for warehouse-related coordination, service center information, or after-sales support routing.
Contact Erayak Support
How can we help?
Most messages are reviewed within 1–2 business days. To help us assist you faster, please include your order number, product model, and a brief description of your question.
U.S. SUPPORT NETWORK
List of U.S. Warehouses
Erayak supports customers through multiple U.S. warehouse locations and an after-sales service center, helping improve delivery coordination, product support, and post-purchase assistance.
Customer Support
+1 (208) 242-7286
Erayak Ontario Warehouse CA
1670 S Etiwanda Ave #A, Ontario, CA 91761
Erayak Pennsylvania Warehouse PA
7185 Ambassador Dr, Allentown, PA 18106
Erayak Texas Warehouse TX
1113 West Oakdale Road, Grand Prairie, TX 75050
Erayak Illinois Warehouse IL
460 Gibraltar Drive, Bolingbrook, IL 60440
Erayak Georgia Warehouse GA
1380 Jesse Cronic Road, Braselton, GA 30517
Erayak Service Center CA
20460 Yellow Brick Rd, Walnut, CA 91789
After-sales CenterErayak Inc CO
1312 17th Street Suite 1334, Denver, CO 80202, United States of America
Need product or warranty help?
Please include your order number, product model, and a brief description of your question when contacting us.